Record a customer payment

Record money received, including tax the customer withheld.

1. Receivables (Sales) → Receipts → New Receipt.
2. Select the customer, the date and the cashbox or bank account the money was received into.
3. Enter the amount received. If the customer withheld tax, enter it under "Withholding by customer" so it is recorded as tax receivable.
4. Click "Save & Post". The customer's balance updates; check it in Financial Statements → Customer Statement.

Last updated: 2026-10-11

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